There might be a
slight difference between the actual dress and computer monitors. If you are strict about the
color , we encourage you to order a color swatch
at first.
Please kindly refer
to our Size Chart at the product page to choose the
correct size. We highly recommend our customers to choose
custom size to ensure the dress fits you well, because we will not charge any
extra fees for custom size dresses.
Please choose custom
size when choosing the size, and provide the measure sizes according to the
measure guide. We will produce the dress strictly according to your request.
We are sorry but
currently we do not have any physical stores. As an e-commerce company, we just
do business online. You can choose custom size to ensure the fit which will not
charge extra fees. Each of our dresses is strictly made to order according to
our pictures. We sincerely hope you could give us a try.
All our
dresses are made to order, we will process your dresses right after receiving
your order. Because of this, Total Delivery Time is different from shipping
time alone.
Total Delivery Time = Processing Time(9-12 days) + Express
Shipping Time(3-7 days)
*If
you are urgent about your order, please contact us for help.
After shipping out, we will send you an Email about your
tracking information, you can track your order by yourself. You also can contact us to get your updated tracing
information.
We offer shipping to most countries. If you have difficulty
with your checkout, please contact our team at luck@promlink.com and one of our
friendly team members will be able to assist you.
After placing the order,
you will receive a notification email about your order information. And then we
need 9-12 days to process your dresses. After shipped, you will receive the
emails about the tracking information and delivery notification. You also can
contact us for the updated order status about your order.
Since our products are made
to order, we need 9-12 days to prepare it and another 3-6 days to ship it. Your
understanding will be highly appreciated. If you are urgent about your
order, please contact us, we will try our best to catch your timeline.
No
problem, we will try our best to catch your time. Please note the date in the
message box or contact us to tell us the date you need the dress, we will
gladly assist you.